Company Profile

COVISION is a business that makes a strong stance on the protection of our users' privacy. If you have any questions regarding the following privacy policy, please feel free to contact us.

Your Privacy Protection
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where your personally identifiable information may be requested.

At COVISION, we do not purposefully gather any personal information about our users unless they are requesting information, providing feedback, purchasing product(s), or subscribing to services.

We strive to comply with all South African and International Standards and Acts for the protection of Personal Information.

The Privacy of Children
We do not employ any specific measures to limit the age of persons who use our services and since we do not collect the age of our viewers there is no internal process that we can use to screen out the personal information of children.

Types of Personal Information Collected
Some personal information must be collected in order to provide the services and functions we feel our viewers may desire. All of the information disclosed is voluntary on the part of the user. The exact information collected is always kept to a minimum depending on the needs of the transaction(s) conducted between COVISION and the user.

Consent
At COVISION our customers own their personal information. We will always give our customers the choice of how and when their personally identifiable information that they have provided to us will be used. Our customers will always have the opportunity to opt in or out of any data collection or distribution. This includes their ability to access and delete their information from COVISION's records.

Disclosure
This section will only be applicable once we implemented on-line commercial services: The information that you provide to us when making a purchase or subscribing to a service is transmitted to the holders of our merchant account to process your credit card information and provide authorization. The credit card information is encrypted using 128-Bit Secure Socket Layer (SSL) technology as it is transmitted over the Internet. Both COVISION and our merchant account holders keep your credit card number and expiry date in an encrypted database. This information plus your name, phone number, email and billing address are protected behind secure firewalls. The same is applicable for services without any financial activities.

After one year of non-use, all your credit information is removed from the merchant account holder's primary database and is archived electronically. This archive is not accessible through the Internet. After seven years of non-use, all of your credit information is completely deleted from our merchant account holder's system.

To ensure the efficient handling of support inquiries, upgrades and in some cases download and installation pertaining to products or services that COVISION offers, COVISION provides vendors customer information including name and email address when applicable.

COVISION will never wilfully disclose personally identifiable customer information obtained through this web site to any third party except as stated above and in situations required by applicable law.

Data Collection: Site Stats, Cookies and other Technical Tools
Web Log Files: We use our customers' IP addresses to help diagnose the problems and performance of our servers, and to administrate our Web site. Customers' IP addresses are also used to gather broad demographic information that may, at some time, be shared with COVISION's approved business partners in aggregate form only. Examples might be the distribution of our 'total monthly page views' or our site's 'total number of unique visitors'. This information helps COVISION and its partners to enhance the customers' use of our services and is never used in connection with a customer's personal information without their consent.

PLEASE NOTE: OUR WEB LOG FILES DO NOT INCLUDE ANY PERSONAL INFORMATON NOR ARE THEY LINKED TO OR COMBINED WITH ANY PERSONAL INFORMATION THAT HAS BEEN COLLECTED ELSEWHERE. INFORMATION FROM LOG FILES IS NON-PERSONAL AND IS ONLY USED IN AGGREGATE.

'Web Bugs': Our sites, www.COVISION.co.za, http://www.COVISION.net/ and www.COVISION.org do not make use of 'web bugs' in any of our HTML code or email updates.

Cookies: Our sites, www.COVISION.co.za, , www.COVISION.net and www.COVISION.org will only use session cookies in order to fulfillment of the process. Session cookies are non-persistent and do not remain on your computer subsequent to the fulfillment process.

Our sites do not make use of persistent cookies or other types of persistent identifiers anywhere, or at any time. If and when these sites employ persistent cookies, a detailed disclaimer describing their intent and usage will be issued and will provide for customer choice and control.

Data Security
COVISION employs advanced technology and resources in order to protect our customer's stored information. We also have well defined employee practices that protect the integrity and access to customer's personal information provided to COVISION through our site. If you wish further information on our specific data security measures please read through our Security Policy.

View/Correct/Update Personal Data
COVISION provides our customers the following options for modifying information previously provided.

You can send email to info@COVISION.co.za
You can send mail to the following postal address:

Changes to COVISION's Privacy Policy
COVISION reserves the right to modify or amend this Privacy Policy at any time for any reason. Please check this policy from time to time in order to view changes.

If you have any questions about our privacy policy, please feel free to contact us.

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MANUAL IN TERMS OF SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT, ACT NO. 2 OF 2000 (“the Act”)

1. CONTACT PARTICULARS OF COVISION LIFE FOR PURPOSES OF THE ACT

1.1 Full name: Covision Life
1.2 Appointed Information Officer: Simon Hebron
1.3 Street Address: 5 Sturdee Ave, Rosebank, Johanneburg
1.4 Postal Address: PO Box 782577, Sandton, 2146
1.5 Telephone number: 0861-265 433
1.6 Fax number: 0861 263 932
1.7 Email address: clientcare@Covision.biz
1.8 Web site: www.covision.co.za

2. THE HUMAN RIGHTS COMMISSION GUIDE ON HOW TO USE THE ACT

The Human Rights Commission is obligated in terms of the Act to compile in each official language, a guide in order to assist persons to exercise their rights in terms of the Act. The guide will be available for inspection by the public at the offices of the Human Rights Commission. Inquiries regarding the guide can be addressed to the Human Rights Commission, the contact details of which are as follows:

2.1 Postal Address: South African Human Rights Commission
Promotion of Access to Information Act Unit
Research and Documentation Department
Private Bag 2700
Houghton
2041
2.2 Telephone number: (011) 484-8300
2.3 Fax number: (011) 484-7146
2.4 Web site: www.sahrc.org.za.
2.5 Email: PAIA@sahrc.org.za

3. RECORDS AUTOMATICALLY AVAILABLE AND IN RESPECT OF WHICH ACCESS NEED NOT BE REQUESTED IN TERMS OF THE ACT

Currently all records must be requested in terms of the Act.

4. DESCRIPTION OF RECORDS HELD IN ACCORDANCE WITH ANY OTHER LEGISLATION

Covision Life holds information/documents in accordance with the following legislation: Long-Term Insurance Act, 52 of 1998 Employment Equity Act, 55 of 1998 Pension Funds Act, 24 of 1956 Pension Fund Regulations Policyholder Protection Rules Financial Intelligence Centre Act, 38 of 2001 Financial Advisory and Intermediary Services Act, 32 of 2002 Income Tax Act, 58 of 1962 Labour Relations Act, 66 of 1995 Value Added Tax Act, 89 of 1991 Basic Conditions of Employment Act, 75 of 1997 Unemployment Insurance Act, 63 of 2001 Trade Marks Act, 194 of 1993 Compensation for Occupational Injuries and Diseases Act, 130 of 1993 National Payment System Act, 78 of 1998 Occupational Health & Safety Act, 85 of 1993 Skills Development Levies Act, 9 of 1999 Skills Development Act, 97 of 1998 Unemployment contributions Act, 4 of 2002

Please take note that the information/documents held in terms of the aforesaid legislation is not automatically available to the public and access to same must accordingly be formally requested in terms of the Act.

5. DESCRIPTION OF SUBJECTS ON WHICH COVISION LIFE HOLDS RECORDS

5.1 Finance;
5.2 Training;
5.3 Human Resources;
5.4 Facilities and Maintenance;
5.5 Business.

6. DESCRIPTION OF CATEGORIES OF RECORDS HELD

6.1 Financial Records;
6.2 Training manuals and policies.
6.3 Employment Agreements and Particulars of Employees;
6.4 Lease and Financing Agreements;
6.5 Business Agreements and documentation;

7. PROCEDURE TO OBTAIN INFORMATION IN TERMS OF THE ACT

7.1 The process to obtain information in terms of the Access to Information Act is briefly described hereunder. Please refer to the Act for a detailed description of the process.
7.1.1 Request is made in terms of the Act by completing the prescribed application form.
7.1.2 The completed application form together with the prescribed fee must then be sent to the following company official of Covision Life:
7.1.2.1 Name of Covision Life Official: Simon Hebron
7.1.2.2 Email address: patty@covision.biz
7.1.2.3 Telephone number: 0861 265 433
7.1.2.4 Fax number: 861 263 932
7.1.3 Your request will then be reviewed by the designated official of Covision Life. Please take note that should your application be successful an amount as specified in the regulations to the Act must be paid in order to obtain copies of the requested documentation.
7.1.4 It is important to note that access is not automatic - you must identify the right you are seeking to exercise or protect and explain why the record you request is required for the exercise or protection of that right. You must follow the prescribed procedure and Covision Life must not have a ground for refusal of the information in terms of the Act.